REFUND POLICY

 

Returns :-
Our policy lasts 7 days from the date of delivery. If 7 days have gone by since your purchase, unfortunately we can’t offer you a exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:

• Food Coupon (Prasadam Coupon)

To complete your return, we require a receipt or proof of purchase

• Book with obvious signs of use
• CD, DVD, cassette tape, or vinyl record that has been opened.
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 7 days after delivery

 

Refunds :-
Unfortunately we don't have any refund policy avalable.

 

Replacement :-

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at netaibadi@gmail.com and send your item to
Sri Sri Nityananda Janmasthan Sevamandal, (Netai Badi)
Ekchakradham, Birchandapur,
Birbhum 731245, WB, India.
Ph- 9433214446 / 9647944867

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

In case of Guest House (Dharmashala) Booking :-

Standard Rate:
The cancellation is free of charge 7 days prior to the date of arrival, after this time we charge you 90% the room rate as cancellation fee, if we could not sell the room more.

Non Refundable Rate:
For the non refundable bookings are no cancellation or changes possible. In case of a cancellation, 90% of the total amount will be charged as cancellation fee.

During the FAIRS we have special cancellation policy:
Free of charge up to 8 weeks perior the date of arrival , after this time we'll charge 90% the room rate if we could not sell the room.

Group booking ( 3 rooms and more ):
Guests booking more than 2 rooms are required to pay the total cost of the booking in advance. If cancelled or modified up to 60 days before date of arrival, no fee will be charged. If cancelled or modified later or in case of no-show, 90% of the reservation will be charged.

 

In case of Seva Pradan (Donation) :-
Donations are normally non- refundable but if you have made an error in making your donation or change your mind about contributing to our organization please contact us. Refunds are returned using the original method of payment if applicable.